SHIPPING POLICY
Disclaimer
All items are shipped via Thai Postal Service. The purchaser is responsible for providing an accurate address that carriers recognize as deliverable. Regrettably, we have no control over the shipment once a package departs Thailand. If any delivery issues occur for reasons out of our control (address provided is not accurate, problems within the shipping company, no one at the address at time of delivery, failure to comply with customs procedures, etc.) we are not responsible for shipping or delivery delays. If there are any errors made by the shipping carrier, such as delayed items or lost packages we are not held liable. If you are dissatisfied in any way and would like an exchange, you will be responsible for all return shipping costs. Please read our refund and exchange policy for more information.
When will my order ship?
Your purchase will be filled and shipped within three business days (excluding weekends and public holidays) after your order is placed. Be aware that standard international shipping fees do not include taxes or duties and may differ depending on your region.
How much duty and tax will I have to pay?
When an order is placed online, the purchaser is responsible for all duties, taxes, and customs charges. These charges vary from country to country, so please be sure to check your national and local fee rates for duties, taxes, and customs charges in your area - this is very important. If an order is denied entry to your region or you don’t complete your customs procedures, you as the purchaser are responsible for all additional charges incurred in shipping.
Do you ship to an international P.O. box?
Yes, we do.
Where do you ship to?
We ship to all countries allowed by the Thai Postal Service:
Argentina, Australia, Austria, Belgium, Bhutan, Brazil, Bulgaria, Canada, China, Croatia, Czech Rep, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Indonesia, Iran, Ireland, Israel, India, Italy, Japan, South Korea, Laos, Luxembourg, Malaysia, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, USA & Vietnam
Please note this list is subject to change. We will constantly update our shipping list with Thai Postal Service, so please check back to see if your country has been added or removed before placing an order.